Yes, this vendor can be trusted. Regret not purchasing a premium doll sooner! Amazing quality, received exactly as ordered with no defects or damage. Owned many lesser quality dolls but this pales them in comparison. Very good communication and reliable service from the seller. Only thing I hadn’t expected was the weight, she is way heavier than she looks. If that’s a concern I would absolutely recommend a smaller doll from this site, they’ll take care of you here!